Amica may keep a lower profile than the car-insurance giants, but their claim to fame is customer claims satisfaction.
Amica is J.D. Power’s top-ranked company for customer claims satisfaction in 2014, and they take the runner-up spot in Consumer Reports’ rankings.
Amica does not have agents, which means they deal with customers directly. This could be a pro or a con, depending on your perspective.
Another of Amica’s high points is that they allow you to work with your own repair shop after you’re in a crash. This often isn’t the case with car insurance companies.
On the downside, their insurance rates and pricing is high.
Pros
Highly rated for superior claims handling
Highest financial stability rating
Customers can choose their own car repair shops
Easy-to-use website and mobile app
Cons
Lower ratings for pricing/value
Fewer online educational resources
Amica stands out in the business, if you can afford them am sure you won't regret having them as your car insurance agents.